Navigate to the Administration menu in WishList Member. Then, select the “Reset Settings” sub-menu. Here you can reset all of WishList Member's settings back to their default settings.

[ht_message mstyle=”danger” title=”Warning” ” show_icon=”true” id=”” class=”” style=”” ]All your current settings will be deleted if you do this. Once this process is complete, it will be like a fresh install of WishList Member. This process CANNOT be undone.[/ht_message]

To do so, simply click the “Reset Settings” button.

Keep in mind, this will reset ALL of WishList Member's settings. Any current settings will be lost and reset to their default state.

There may be times when you want to transfer information related to your membership from one WishList Member powered site to another WordPress site running WishList Member. Maybe you want to migrate all the settings within a membership level to another site or perhaps you want to migrate all the WishList Member settings from one site to another.

This is possible (and quick and easy) when using WishList Member.

One thing to note, you might also want to transfer the WishList Member license key if you don't plan to use WishList Member on the previous site once you finish the migration. If you want to use your license key on a new site, you just need to deactivate it from the previous site and then you can use that license key to activate WishList Member on the new site. Of course, you can also always increase the number of sites you can use WishList Member on at any time.

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Migrating WishList Member levels and settings can be done in the Administration > Site Migration section of WishList Member. More details are included below (including a Video Tutorial).

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You will see two tabs in the Administration > Site Migration section of WishList Member. One for Export and one for Import. This allows you to export settings to use on another WishList Member site or import settings from another WishList Member site.

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Export WishList Member Levels / Settings

You can select either one (or you can select both) of the types of settings to include in your export file.

• Membership Levels
• Global Settings

Membership Levels. If enabled, the “Select Membership Levels to Export” field will appear. You can select one or multiple membership levels. The export file will include all the settings specific to the membership level(s) you’ve selected. This includes the settings found in the Setup > Levels > *Click to edit a Level* section of WishList Member.

The screenshot example shows the settings for a level named Platinum.

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If the Membership Levels option is selected, only the membership level(s) chosen will be included in the export file.

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Global Settings. If enabled, all settings saved in WishList Member that are not specific to membership levels will be included in the export file.

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You can select both options if you want to export all WishList Member membership level and global settings.

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Clicking the Export Settings button will create an export file and download it to your computer. You can now use this file to import those settings to another site running WishList Member.

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Import WishList Member Levels / Settings

Importing WishList Member settings into a WishList Member sitein the Import Settings section is a quick process.

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You just need to click the Choose File button and locate the file you previously exported onto your computer. This will often be in the Downloads folder on your computer.

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Clicking the Import Settings button will automatically import and apply the WishList Member settings for you. Any membership level or global settings will now be applied to the site.

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This takes care of migrating your settings from one WishList Member site to another. You can easily transfer any configured WishList Member settings to save you time and effort when setting up a new site.

Video Tutorial

Navigate to the Administration menu. Then, select the “Backup” sub-menu. Here you can backup and restore WishList Member.

To create a backup, select from the following options:

• WishList Member Settings. Whether to include WishList Member's settings or not. It is recommended to include the WishList Member settings in the majority of cases.
• Members. Whether to include members and their data in the backup.
• Content. Whether to include your content in the backup.

Then, click the “Create Backup” button.

Your backup will be created and added to the list of backups under the “Restore Backup” section. Here you can select to Restore, Download or Delete each backup you've created.

To restore WishList Member from a backup, simply hover over the restore point you'd like to restore from and click the “Restore” icon.

If you've previously downloaded a backup to your computer, you can select the “From an external file” tab, search for the backup file on your computer and use it to restore WishList Member to those settings.

One thing to keep in mind is if a WishList Member backup is imported into a site and it is older than the current info in that site, it will retain the info being imported from the backup and newer info added after that backup point was created will not be retained.

For example, if the backup contains a list of members and new members joined AFTER the backup was created, then those new members would not be included if that backup is imported. The same logic would be applied to new content if the backup contains content.

WishList Member uses the existing WordPress database. So if you want to create a full and complete back up of your entire site (including all WishList Member settings, content, etc.) you can create a copy of your WordPress database.

There are other WordPress plugins available that can be used to create a full WordPress site backup. Many hosting providers also offer a site backup service. A full WordPress backup should include everything within your site (including WishList Member data).

That being said, we typically recommend a Full WordPress database back up be created as that will contain all of your site content (including WishList Member data).

Consistently staying in touch with members is an effective way to connect with them and keep everyone informed while also helping retention rates to remain high. An engaged member tends to stick around and be more engaged themselves. The email broadcasts feature in WishList Member can used to send emails and easily engage with your members. You can send an email to a specific membership level or to multiple membership levels (or even to a selection of users based on a saved search).

An email broadcast is an ideal way to send a quick message to your members at any time. If you are interested in additional features and options when it comes to emailing your members (scheduling an email, etc.) you can check out the variety of email provider integrations that provide even more functionality when used with WishList Member. 

More details are included below (including a Video Tutorial).

WishList Member Email Broadcasts

You can access the Email Broadcast feature in the Administration > Email Broadcasts section of WishList Member. A list of any past email broadcasts you have sent will appear here. You can also click the Settings button to view and edit the general settings related to email broadcasts

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Settings – CAN-SPAM

The Settings popup will appear and it will display the CAN-SPAM tab. You will just need to set the contact information for the email sender. This includes name, email address and physical address.

This information is required to be attached to all broadcast emails by CAN-SPAM law. So this means you must set this information before WishList Member will be able to send broadcast emails.

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Settings – Unsubscribe Notification – Admin

The other tab in the Settings popup is Member Unsubscribed Notification. If enabled, this email will be sent to the email address set in the Recipient Email field.

Below is a screenshot example of the Unsubscribe link that appears within the email broadcast sent to members.

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The Unsubscribe Notification can be used if a site admin would like to be notified if a member unsubscribes from email broadcasts. You can insert any WishList Member mergecodes by using the available dropdown. You can also reset the email message back to the default if you have edited the message and decide you would like to revert back to the original message.

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Unsubscribe Notification – Member

You also have the option to enable and edit the email that is sent to the member when they unsubscribe. The Unsubscribe Notification is located in the Members > Data Privacy > Email Templates section in WishList Member.

You can click the Edit button to view the available options.

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The Unsubscribe Notification Email popup will appear. If enabled, this email will be sent to the member if they unsubscribe from email broadcasts. You can insert any WishList Member mergecode by using the available dropdown. You can also reset the email message back to the default if you have edited the message and decide you would like to revert back to the original message.

The  [resubscribeurl] mergecode is included in the default message and it will automatically display a link the member can use to resubscribe if they would like.

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Send an Email Broadcast

You can click on the green plus button to create a new Email Broadcast.

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The Create Email Broadcast screen will appear and you can adjust the available settings and enter your email subject and email body. Let's run through those below.

• Use Global Sender Info.  If enabled, the From Name and From Email fields will be disabled and the from name and from email will be set based on what is entered in the Advanced Options > Global Defaults > Email > Global Sender Info Defaults section in WishList Member.
• From Name. The email will appear as sent from the set name.
• From Email. The email will appear as sent from the set email address.
• Send To. You can select who the email should be sent to. There are two options that can be selected. Membership Level or Saved Search.
  
  • Membership Levels. If selected, a Membership Level field will be displayed and you can select one or multiple membership levels. There is also a check box if you would like to include members with a cancelled status for the selected level(s) or members with a pending status for the selected  level(s).
    
    Note: If a member has multiple membership levels assigned to their account, they will be sent the email broadcast as long as you select at least one of their assigned membership levels.
  • Saved Search. If selected, a Saved Searches dropdown will be displayed and you can select a saved search. You can send an email broadcast to members based on the criteria you have set in a Saved Search. Saved searches are pulled from the Advanced Search in the Members > Manage section in WishList Member.
• Subject.The subject line for the email. You can add an attention grabbing subject to entice members to open the email.
• Message. This is the message that will be sent to the members. You can send plain text or HTML emails. You can also use the Insert Mergecode dropdown to insert member data (name, email, etc) into the email.
• Signature. A signature line for the email. You can include your name and anything else you would like to include when you sign off the email.
• Check this box to send this email to the site administrator's email address. If enabled, the email will also be sent to the site admin. This allows you to see the email as the member will also see it when the email is sent.

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Once you've set all your options accordingly, you can click the Preview Broadcast button.

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A screen showing the email that can be sent will appear. It displays the settings you have configured and you can give it one last look before sending it or you can apply any final edits. The Edit Broadcast button can be used to apply any last edits and the Send Broadcast button can be used to send the broadcast once you’re satisfied with how it looks.

Resend an Email Broadcast

If you happen to see a red icon beside the number in the Recipients column after an email broadcast has been sent, that means some emails were not sent. This might be due to incorrect email addresses or perhaps a server time out. If you click the number beside the red icon, you can see the failures and have the option to resend.

If you click the number, it shows how many were not sent and if you resend, it will only try to send again to the one(s) that failed.

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Continue to reach out and communicate with your members by using the email broadcasts feature in WishList Member. This allows you to stay in contact with members to keep them informed and engaged.

Email Broadcast Video Tutorial